CONTACT
Reach Us Anytime
Reach Us Anytime
Have questions or need help? We’re here for you
Have questions or need help? We’re here for you
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
What is Self-Sovereign Identity (SSI)?
Self-Sovereign Identity is a digital identity model that gives individuals complete control over their personal data and credentials. Unlike traditional identity systems where organizations control your information, SSI allows you to own, control, and share your identity information directly without relying on centralized authorities. You decide what information to share, with whom, and for how long
How does SSI differ from traditional identity systems?
Traditional identity systems rely on centralized authorities (like governments or corporations) to verify and control your identity. With SSI, you control your own identity data using cryptographic keys and decentralized technologies. You can prove who you are without depending on a third party to vouch for you, and you can share only the specific information needed for each interaction
Is my data secure in a digital wallet?
Yes, digital wallets use advanced cryptographic techniques to secure your data. Your credentials are encrypted and stored locally on your device, not on centralized servers. You hold the private keys that control access to your information. Many wallets also offer additional security features like biometric authentication, PIN protection, and secure backup options.
What types of credentials can I store in a digital wallet?
Digital wallets can store various types of verifiable credentials including: Educational diplomas and certificates Professional licenses and certifications Government-issued IDs and documents Employment verification Medical records and health certificates Financial records and credit scores Membership cards and loyalty programs Age verification and other personal attributes
How do I prove my credentials are authentic?
Digital credentials use cryptographic signatures and blockchain or other distributed ledger technologies to ensure authenticity. When you present a credential, the verifier can cryptographically check that it was issued by the claimed authority and hasn't been tampered with. This verification happens instantly without needing to contact the issuing organization.
Can I use my digital wallet across different platforms and services?
Yes, most digital wallets are built using open standards like W3C Verifiable Credentials and DID (Decentralized Identifiers). This means your credentials should work across different platforms, services, and applications that support these standards, giving you true portability of your digital identity.
What happens if I lose my phone or device?
Most digital wallets offer secure backup and recovery options. This typically involves creating an encrypted backup of your wallet (often using a recovery phrase or seed) that can be stored securely and used to restore your wallet on a new device. Some wallets also offer cloud backup options with end-to-end encryption.
How is my privacy protected?
SSI systems are designed with privacy as a core principle. You can use techniques like: Selective disclosure (sharing only the information required) Zero-knowledge proofs (proving something without revealing the underlying data) Pseudonymous interactions (using different identifiers for different contexts) Minimal data sharing (providing only what's necessary for each transaction)
What standards do digital wallets follow?
Most reputable digital wallets follow established standards such as: W3C Verifiable Credentials W3C Decentralized Identifiers (DIDs) OpenID Connect for Self-Sovereign Identity DIF (Decentralized Identity Foundation) specifications ISO/IEC standards for digital identity
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
What is Self-Sovereign Identity (SSI)?
How does SSI differ from traditional identity systems?
Is my data secure in a digital wallet?
What types of credentials can I store in a digital wallet?
How do I prove my credentials are authentic?
Can I use my digital wallet across different platforms and services?
What happens if I lose my phone or device?
How is my privacy protected?
What standards do digital wallets follow?
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
What is Self-Sovereign Identity (SSI)?
Self-Sovereign Identity is a digital identity model that gives individuals complete control over their personal data and credentials. Unlike traditional identity systems where organizations control your information, SSI allows you to own, control, and share your identity information directly without relying on centralized authorities. You decide what information to share, with whom, and for how long
How does SSI differ from traditional identity systems?
Traditional identity systems rely on centralized authorities (like governments or corporations) to verify and control your identity. With SSI, you control your own identity data using cryptographic keys and decentralized technologies. You can prove who you are without depending on a third party to vouch for you, and you can share only the specific information needed for each interaction
Is my data secure in a digital wallet?
Yes, digital wallets use advanced cryptographic techniques to secure your data. Your credentials are encrypted and stored locally on your device, not on centralized servers. You hold the private keys that control access to your information. Many wallets also offer additional security features like biometric authentication, PIN protection, and secure backup options.
What types of credentials can I store in a digital wallet?
Digital wallets can store various types of verifiable credentials including: Educational diplomas and certificates Professional licenses and certifications Government-issued IDs and documents Employment verification Medical records and health certificates Financial records and credit scores Membership cards and loyalty programs Age verification and other personal attributes
How do I prove my credentials are authentic?
Digital credentials use cryptographic signatures and blockchain or other distributed ledger technologies to ensure authenticity. When you present a credential, the verifier can cryptographically check that it was issued by the claimed authority and hasn't been tampered with. This verification happens instantly without needing to contact the issuing organization.
Can I use my digital wallet across different platforms and services?
Yes, most digital wallets are built using open standards like W3C Verifiable Credentials and DID (Decentralized Identifiers). This means your credentials should work across different platforms, services, and applications that support these standards, giving you true portability of your digital identity.
What happens if I lose my phone or device?
Most digital wallets offer secure backup and recovery options. This typically involves creating an encrypted backup of your wallet (often using a recovery phrase or seed) that can be stored securely and used to restore your wallet on a new device. Some wallets also offer cloud backup options with end-to-end encryption.
How is my privacy protected?
SSI systems are designed with privacy as a core principle. You can use techniques like: Selective disclosure (sharing only the information required) Zero-knowledge proofs (proving something without revealing the underlying data) Pseudonymous interactions (using different identifiers for different contexts) Minimal data sharing (providing only what's necessary for each transaction)
What standards do digital wallets follow?
Most reputable digital wallets follow established standards such as: W3C Verifiable Credentials W3C Decentralized Identifiers (DIDs) OpenID Connect for Self-Sovereign Identity DIF (Decentralized Identity Foundation) specifications ISO/IEC standards for digital identity